Alert escalation example 3

This method repeats the alert and creates multiple actions conditional on repetition.

Alert name Parameters
Main Alert
  • Alert Name: ""
  • Alert Type: "thread status"
  • Source: "inbound_1"
  • Mode: "actual"
  • Source Coun: "all"
  • Comparing: "==" and "down"
  • Duration: "N Minutes" and "15"
  • Repeating: "N Minutes" for "15" with a Max of "6"
  • Action type: "tcl"
  • Tcl code:
    {email "%N" "%A" Level1Support if {%R == 0}}
             {email "%N" "%A" TopLevelSupport if {%R == 3}}
             {callCIO "%N" "%A" if {%R == 5}}