Insufficient security permissions errors

Any error message indicating that security permissions are insufficient can happen for a wide variety of reasons.

The first step in resolving such an error is to run the ACL/Role Manager and verify that the user has been assigned the required permissions. If this is not the problem, then use this procedure:

  1. Change these settings in security.ini:
    Change from:
    [logging]
    CLOVERLEAF_security_server_category=info
    CLOVERLEAF_security_server_level=brief
    security_server_category=info
    security_server_level=brief
    Change to:
    [logging]
    CLOVERLEAF_security_server_category=debug
    CLOVERLEAF_security_server_level=verbose
    security_server_category=debug
    security_server_level=verbose
  2. Restart the security server.
    It is not necessary to restart the host server.
  3. Launch the denied GUI.
  4. Capture the error log file generated by the security server and send it to Support. This is located at \cisversion\integrator\security\logs\security.log.
  5. Reset the security.ini settings.
    Note: Debug mode captures a large amount of data.
  6. Restart the security server again.
    It is not necessary to restart the host server.