Before upgrading security

Before upgrading security, you must request a public certificate file and a private key file. Create a case on the Infor Support Portal or Concierge to request generation of these files. Provide the name in which the certs are to be generated and copy the files to your computer.

These are the directory locations of the certificate files:

  • enc-customer-key.der, where customer is the unique customer name that is assigned to your system by Infor.
  • customer-cert.der, where customer is the unique customer name that is assigned to your system by Infor.

You must also verify that these files do not exist:

  • $HCIROOT/cert/truststore_clserver.jks
  • $HCIROOT/cert/keystore_clserver.jks

If they do, then you must delete both files before beginning the upgrade process.

If this is not accomplished, then the existing files cause the upgrade process to fail.

After this, you can begin the upgrade.

  1. If you have installed the host server and client, then restart your computer, or restart Windows.
  2. Stop all threads, the Monitor Daemon (monitorD), and the engine. If necessary, then use the Windows Task Manager.
  3. Exit and log out all GUIs.
  4. Obtain the necessary user IDs and passwords for the security level to which you plan to upgrade.