Resetting the database contents

  1. Shut down all processes and the Monitor Daemon.
    UNIX: Stop the Lock Manager.

    Windows: Stop the CIS service.

  2. Delete the databases directory in $HCISITEDIR/exec.
  3. Copy the databases directory from the "siteProto" site template and paste it into the $HCISITEDIR/exec directory.
  4. Reset these keys in $HCISITEDIR/siteInfo to the plain text database:
    • dbencryption=0
    • internaldbkey=
    • errordbencryption=0
    • errordbkey=
  5. Restart the Monitor Daemon and Lock Manager.
  6. Start the system connections.